Airport Tips & Quick Reference Guide to London Gatwick International Airport - LGW

Gatwick Airport Services

London Gatwick Airport offers a wide range of services designed to provide a smooth, comfortable and efficient travel experience. Whether you are traveling for business or leisure, both terminals are equipped with modern facilities, extensive shopping areas and a diverse selection of restaurants.

Gatwick Airport App

The official Gatwick Airport App is highly recommended for all passengers. It provides real-time flight updates, interactive maps, gate information and security waiting times. You can also book parking, access discounts and receive personalized notifications about your journey.

Using the official airport app can significantly reduce stress and help you navigate the airport more efficiently.

Wi-Fi & Connectivity

Free Wi-Fi is available throughout both terminals. Charging stations and USB ports are widely available in seating areas, lounges and near departure gates, allowing passengers to stay connected at all times.

Services for Families & Assistance

Gatwick is a family-friendly airport offering dedicated facilities for passengers traveling with children or requiring special assistance.

  • Family security lanes
  • Baby changing and feeding rooms
  • Children’s play areas
  • Priority assistance services (PRM)

Airport Hotels

Several hotels are located within or near the airport, offering direct access or quick transfers to both terminals.

  • Hampton by Hilton: Connected to North Terminal
  • Sofitel London Gatwick: Premium hotel at North Terminal
  • Hilton Gatwick: Located at South Terminal
  • Bloc & YotelAir: Ideal for short stays inside terminals
  • Premier Inn & Courtyard: Budget and mid-range options nearby

Luggage Storage

Secure luggage storage services are available in both terminals:

  • 0–3 hours: £7.50
  • 24 hours: £15
  • 48 hours: £22.50
  • 72 hours: £30

Top Restaurants at Gatwick Airport

Restaurant Terminal Type Rating
Wagamama North & South Asian ⭐ 4.5
The Breakfast Club North British brunch ⭐ 4.6
Giraffe South International ⭐ 4.3
Shake Shack North Fast food ⭐ 4.4
Juniper & Co North Modern British ⭐ 4.5

Shopping at Gatwick Airport

Gatwick offers an extensive shopping experience with a wide variety of duty-free, fashion, electronics and travel essentials. Both terminals feature international brands as well as British specialty stores.

Duty Free stores offer competitive prices on perfumes, cosmetics and alcohol—ideal for last-minute purchases.

  • Luxury & Fashion: Boss, Ted Baker, Reiss
  • Beauty: Jo Malone, Bobbi Brown
  • Travel Essentials: Boots, WHSmith
  • Souvenirs: Glorious Britain, Harrods

Shopping Categories Overview

Category Examples Best For
Duty Free World Duty Free Perfumes & alcohol
Fashion Boss, Superdry Clothing & accessories
Food & Gifts M&S, Harrods Souvenirs
Electronics InMotion Travel gadgets

Additional Services

  • Currency exchange and ATMs
  • VIP lounges and premium services
  • Lost property office
  • Prayer and quiet rooms
  • Smoking areas outside terminals
  • Information desks and concierge services
Shopping at Gatwick Airport
Shopping and retail areas at Gatwick Airport.