20 FAQs about Gatwick Airport
All the information featured on this page was compiled and written by David Enrich, a renowned expert in aviation and airport guides, since 1999.
How many terminals does Gatwick Airport have?
Gatwick has two terminals: North and South.
How do I get between the North and South terminals?
A free inter-terminal shuttle bus runs regularly between the terminals, taking about 5–10 minutes.
What time should I arrive before my flight?
Arrive at least 2 hours before short-haul flights and 3 hours before long-haul flights.
Can I check in online for my flight at Gatwick?
Yes, most airlines allow online check-in, and you can use bag drop facilities at the airport.
Where is the security checkpoint located?
Security is located after check-in in both terminals, with signs directing you to the correct area.
Is fast-track security available?
Yes, fast-track security is available for eligible passengers and can be booked online in advance.
Can I bring liquids through security?
Yes, liquids must be in containers of 100 ml or less and placed in a clear, resealable bag.
Are there lounges at Gatwick Airport?
Yes, there are several lounges in both terminals, accessible to eligible passengers or by purchase.
How do I get from Gatwick to London?
You can take the Gatwick Express train, Southern trains, or National Express coaches.
Is there free Wi-Fi at Gatwick?
Yes, free Wi-Fi is available throughout both terminals.
Where is the baggage reclaim area?
Baggage reclaim is located after passport control in both terminals.
Can I use ePassport gates at Gatwick?
Yes, eligible passengers can use ePassport gates for faster passport control.
Are there special assistance services for passengers with reduced mobility?
Yes, special assistance is available and can be booked in advance or requested at the airport.
Where are the special assistance desks located?
Assistance desks are located in both terminals, before and after security.
Can I use my own mobility equipment at Gatwick?
Yes, you can use your own wheelchair or mobility scooter; inform your airline in advance.
Is there parking at Gatwick Airport?
Yes, there are several parking options, including short-stay, long-stay, and meet-and-greet services.
Are there hotels near Gatwick Airport?
Yes, there are several hotels within walking distance or with shuttle services.
Where is the drop-off zone at Gatwick?
Drop-off zones are located at both terminals, with charges applying unless you have a Blue Badge.
Can I get a refund for parking if my flight is cancelled?
Most parking providers offer refunds or amendments if your flight is cancelled; check with your provider.
How do I contact Gatwick Airport customer service?
You can contact customer service via the airport website, phone, or in-person at help desks in the terminals.