Informational Guide to London Gatwick International Airport - LGW - NON OFFICIAL

Gatwick Airport Terminals

All the information featured on this page was compiled and written by David Enrich, a renowned expert in aviation and airport guides, since 1999.

 

Gatwick Airport is one of the UK’s busiest and most important airports, serving millions of passengers every year. Located approximately 45 km south of central London, Gatwick is easily accessible by road and rail, making it a popular choice for both domestic and international travelers. The airport operates two terminals: North and South, each designed to handle a wide range of airlines and destinations. Gatwick’s history dates back to the 1930s, with the original “Beehive” terminal opening in 1935. The South Terminal was established in 1958, and the North Terminal opened in 1983 following a major expansion. Over the decades, Gatwick has undergone continuous upgrades to accommodate growing passenger numbers and modern aviation needs.

Terminals 1 Gatwick Airport
Terminals at Gatwick Airport.

Gatwick Airport has two main terminals: the North Terminal and the South Terminal. Each terminal is a large, multi-level building with distinct facilities and airline assignments, and they are physically separated but connected by an automated people mover (APM), which runs 24 hours a day and takes about 2–3 minutes to travel between them. It’s important to note that the terminals are only connected on the landside (before security); once you pass security, you cannot switch terminals without exiting and re-entering the airport.

Terminal Structure and Levels

South Terminal:

  • Level 0 (Ground Floor): Check-in counters, baggage claim, arrivals, car rental desks, and information points.
  • Level 1 (First Floor): Security screening, departure gates, and access to shops and restaurants airside. The South Terminal also features a satellite pier (gates 31–38) that requires a short walk after security.
  • The South Terminal is the older of the two and is directly connected to the main railway station, making it the preferred terminal for rail passengers.
Terminals 2 Gatwick Airport
Plane view from the terminals.


North Terminal:

  • Level 0: Arrivals, baggage claim, and ground transportation (taxis, buses).
  • Level 1: Check-in and bag drop.
  • Level 2: Security screening and departure gates.
  • The North Terminal is more modern and handles a higher proportion of long-haul flights. It also has a large pier (Muelle 6) with gates 101–113, which requires a walk after security.
Terminal North 2 Gatwick Airport
North Terminal entrance at LGW.

Airlines and Terminal Assignments

  • South Terminal: Home to most short-haul and low-cost carriers, including British Airways, easyJet, Ryanair, Wizz Air, and TUI Airways. It sees higher traffic and is the main base for many European flights.
  • North Terminal: Handles most long-haul flights, including carriers like Emirates, Qatar Airways, Air China, and some British Airways long-haul routes. Some low-cost airlines also operate from here, especially easyJet and TUI.
  • Both Terminals: easyJet and TUI operate from both terminals, so always check your ticket for the correct terminal.

Zones and Facilities

  • Both terminals offer extensive shopping, dining, VIP lounges, prayer rooms, family facilities, and accessibility features for passengers with reduced mobility.
  • The main shopping and dining areas are airside (after security), with additional options landside in both terminals.

Connections Between Terminals

  • The terminals are connected by an automated people mover (APM) that runs every few minutes and operates 24/7. This service is only available on the landside (before security). If you need to switch terminals after security, you must exit, re-enter, and go through security again.
Shuttle 2 Gatwick Airport
Shuttle between terminals at Gatwick Airport.

Shuttle 1 Gatwick Airport
Shuttle between terminals.

- Always confirm your terminal before arriving at Gatwick, as some airlines operate from both terminal
- The South Terminal is best for rail connections, while the North Terminal is better for long-haul flights.
- Use the airport’s official app or website for real-time gate and terminal information.

Before Your Flight

Check-in Procedures

Gatwick provides several convenient check-in options:

  • Online Check-in: Most airlines allow online check-in 24–48 hours before departure. You can select your seat and print or download your boarding pass from home or your smartphone.
  • Airport Check-in Counters: Both terminals have spacious check-in halls with counters for all airlines. Counters generally open 2–3 hours before international flights and 1–2 hours before domestic flights. Arriving early is recommended to avoid queues.
  • Self-Service Kiosks: For a faster process, use self-service kiosks in the check-in area. These allow you to check in, choose your seat, and print your boarding pass quickly.
  • Bag Drop: If you’ve checked in online but have luggage, use the bag drop counters located in both terminals.

Use the airport’s official app for real-time updates and to find your airline’s check-in zone.

Baggage Information

Understanding baggage rules will help you avoid delays and extra fees:

  • Carry-on Luggage: Most airlines allow one carry-on bag and one personal item. Standard limits are 55 x 40 x 20 cm and up to 10 kg, but always check your airline’s specific policy.
  • Checked Baggage: Allowances vary by ticket type and destination. Economy class usually allows one bag up to 23 kg; business class may allow two.
  • Oversize and Special Items: If traveling with large sports equipment, musical instruments, or other special items, contact your airline in advance. Pre-booking is often required, and extra fees may apply.
  • Prohibited Items: For safety, items like explosives, flammable substances, and sharp objects are prohibited. A full list is available at check-in and online.
  • Left Luggage: Both terminals offer left luggage services for short-term storage if you wish to explore the area without your bags.

Security Screening

Passenger safety is a top priority at Gatwick:

  • Security Checkpoints: After check-in, proceed to security screening. Have your boarding pass and ID ready.
  • Advanced Imaging Technology: Gatwick uses state-of-the-art body scanners to ensure privacy and thorough checks. If you have medical concerns, inform the staff.
  • Fast Track Security: For a fee, you can use fast-track lanes to skip the queues, especially useful during busy periods.

- Remove large electronic devices (laptops, tablets) from your bag.

- Place liquids in a clear, resealable plastic bag (maximum 1 liter, containers up to 100 ml).

- Remove outerwear, belts, and shoes if requested.


Passport and Visa Requirements

Ensure you have the correct documentation:

  • Passport Validity: For international travel, your passport should be valid for at least six months beyond your stay. Some destinations have additional requirements.
  • Visa Information: Visa needs depend on your nationality and destination. Check requirements at least a month before travel. EU citizens usually only need a valid ID card for Schengen Area trips.
  • Useful Resources: Consult the UK government’s official website or your home country’s foreign office for the latest travel document information.

At the Airport

Popular Flights Table

Destination Duration Airlines
Barcelona 2h 15m easyJet, British Airways
Amsterdam 1h 15m easyJet, KLM
New York (JFK) 7h 45m Virgin Atlantic, British Airways
Dubai 7h 15m Emirates, British Airways
Rome 2h 30m easyJet, British Airways
Paris (CDG) 1h 10m easyJet, Air France
Orlando 9h 30m Virgin Atlantic, easyJet
Edinburgh 1h 15m easyJet, British Airways
Las Vegas 10h 30m Virgin Atlantic
Athens 3h 30m easyJet, British Airways
 

Airport Facilities

Gatwick offers a wide range of amenities to enhance your travel experience:

  • Dining Options: From quick snacks to sit-down restaurants, there’s something for every taste. Many outlets are open from early morning until the last flight.
  • Shopping: Duty-free shops, convenience stores, and specialty boutiques offer perfumes, cosmetics, local products, and travel essentials.
  • Fast Track: For a fee, use Fast Track to bypass long queues at security.
  • Wi-Fi and Charging: Free Wi-Fi is available throughout the airport. Charging stations are located near seating areas.
  • Banking and Currency: ATMs and currency exchange services are available in both terminals. Major credit cards are widely accepted.
  • Family Facilities: Dedicated family restrooms, baby changing areas, and children’s play zones are provided.
  • VIP Lounges: Gatwick offers several lounges, such as the British Airways Galleries Lounge and No1 Lounge, which provide premium seating, food, and business facilities for eligible passengers.
  • Prayer Rooms: Both terminals have quiet prayer rooms for passengers of all faiths.
  • Lost Property: If you lose an item, report it at the airport’s lost property office, usually located near arrivals or baggage reclaim. You can also submit a report online.

Services for Families and Passengers with Reduced Mobility

  • Family Facilities: Dedicated family restrooms, baby changing areas, and children’s play zones.
  • PMR Assistance: Special assistance desks are located at both terminals, offering help with check-in, security, boarding, and baggage. Assistance can be booked in advance or requested on arrival.

Terminal Map

Gatwick Airport Terminal Map
Gatwick Airport Terminal Map by airportmaps.com

 

Location Map

Gatwick Airport Walking Tour Video